Current information about Corona and your coffee shop!

Read our statement and always current information about the situation here.

Statement from the Melitta Group on the corona crisis

Dear customers and partners,

The corona crisis is one of the biggest challenges our society has had to face. Around the globe, drastic measures have now been taken to contain the coronavirus. The new virus is affecting our private and professional lives to an unprecedented degree.

At the Melitta Group, we are taking this situation very seriously and are facing up to our responsibilities: to our employees, our partners, our customers and to the wider society. We are adhering to all officially published behavioural rules and are urging our employees and partners to do the same. For us it is clear that our health is our most important asset and must be protected.

Many of our employees now work from home to keep professional social contacts and thus the risk of infection as low as possible. We have implemented extensive precautions for our production employees that keep the risk of infection on site as low as possible.

If we can no longer come to you at the moment, we will still be there for you. You can reach us by phone or email as usual at:

Coffee and Cleaning Agents: +49 571/5049-390 | Kaffee.mpcs@melitta.de
Service-Hotline: +49 571 50 49 500 | kundendienst.mpcs@melitta.de

Currently we are personally available for you:

Monday to Thursday 7:00 am - 05:00 pm
Friday 7:00 am - 04:00 pm
Saturday 8:00 am - 04:00 pm
Stay healthy!

Melitta coffee filters do not protect against COVID-19

According to the Robert Koch Institute, the most effective measures to protect against infection with SARS-CoV-2 are good hand hygiene, adherence to rules regarding coughing and sneezing, keeping a safe distance from others (at least 1.5 metres) and self-isolation in the event of illness.The current understanding is that wearing a face mask in public places can also help to slow down the spread of COVID-19 in the population if the above-mentioned precautions are followed.

Textile barriers can intercept infectious droplets emitted whenspeaking, coughing or sneezing and thus reduce the risk of infecting otherpeople.

Further information from the Robert-Koch-Institut onface masks: https://www.rki.de/SharedDocs/FAQ/NCOV2019/FAQ_Mund_Nasen_Schutz.html

Melitta® coffee filters have been developed to filter coffee. They consist exclusivelyof coffee filter paper. Coffee filter paper is only produced to filter coffee with and not for use as a face mask.

Read here the Statement on the use of Melitta® coffee filters to make face masks.

Read here the Statement on the use of Swirl® filter products to make face
masks
.

Recommended Guideline for a Shut Down

Due to the current Covid-19 spread, cafes, bars, hotels and shops are currently being closed in many countries. This means that the coffee machines are also not needed and are temporarily put out of operation.

Read our advise in order to shut down the coffee machines for a longer period of time.

Recommended Guideline for a Shut Down (BRITA water filter)

Instructions for use of BRITA Professional cartridges for longer periods of non-use (source: BRITA Professional Filter Products - Taunusstein, Germany)

Please read in the article what needs to be considered if the filter is not used for a long time.